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by Gerald R. Pieters
"The authors present a systems model of the Ever-Changing Organization (ECO) to help the reader to understand an organization's needed capacity for change in a range of change orientations from change averse to change seeking. The book features helpful diagnostic scales, tools for assessing need and status on the ECO model, and a process for selecting and implementing change initiatives to achieve the needed capacity for change in timely and cost effective ways."--Jacket.
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Ravi E. Dattatreya
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