by Thomas M. Koulopoulos
Expert consultant Thomas Koulopoulos takes you behind the scenes at smart firms of all sizes. You'll see how their focus on "work-flow"--Tools for planning and implementing information-based tasks and services - fosters an efficient, empowering cohesion between traditional and nontraditional staff, yielding profit-raising, cost-cutting, employee-inspiring results.
Ronald L. Bond
Richard K. Thomas
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