Leading at a Higher Level

by Ken Blanchard

The definitive "Blanchard on Leadership"25 years of breakthrough leadership insights in one extraordinary book!From The One Minute Manager® to Raving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven.In Leading at a Higher Level, Blanchard and his colleagues have brought together all they've learned about world-class leadership. You'll discover how to create targets and visions based on the "triple bottom line"...and make sure people know who you are, where you're going, and the values that will guide your journey.Blanchard extends his breakthrough work on delivering legendary customer service and creating "raving fans." You'll find the definitive discussion of the renowned Situational Leadership® II techniques for leading yourself, individuals, teams, and entire organizations. Mo