Information and business performance

by Ian Owens

Information and Business Performance presents the results of research into the relationship between effective information systems and business performance. For the first time the subject is covered by a detailed survey methodology, and the results illustrate the lack of a coherent information policy across the 12 high-performing companies analysed. The book demonstrates how information professionals have seen their influence diminish and have been slow to take up new technology, and also identifies those problems caused where a company's knowledge base relies heavily on individuals rather than systems. Yet the book also describes how those companies that have successfully implemented change and created an information ethos have done so with the leadership and support of senior managers. Information and Business Performance sheds new light onto the complex relationships between the role of information in business and successful performance and should be required reading for anyone worki